What are the payments method for OnePlus?
OnePlus accepts all major Debit & Credit Cards.
Where does OnePlus ship?
OnePlus ships within the countries that are available during the checkout process.
Why does the item disappear in my cart when I am about to check out?
If the product runs out of stock between adding it to the cart and checking out, that item will not appear on the order page.
Why is my order cancelled when I want to make a payment?
Your order has been cancelled because of the limitation of the payment time. After 3 hours of placing an order, if the order has yet to complete payment, the order will be automatically cancelled.
How long do I have to file a claim?
You must file a claim within 90 days of the incident unless additional time is required by state law.
Why do I need to return my malfunctioning/damaged device?
Once your claim has been approved, the claimed device becomes the property of the provider of your coverage and must be returned using the instructions provided.