What is the payment method?
Ann Summers accept payments through all major Credit/Debit Cards and PayPal.
Where does Ann Summers ship?
Ann Summers provides Worldwide shipping.
How can I track my order?
Visit their Track Orders page for detailed information on your orders, including order details, shipping information, tracking numbers, and expected delivery dates.
How do I change or cancel my order?
To change or cancel your order after it has been placed, please contact the store you purchased from as soon as possible. If the order has already shipped, it may need to be processed as a return after it is delivered to you. To view your store’s contact information, please go to the Contact their page.
What is the Ann Summers exchange policy?
Return unwanted items for an exchange within 28 days of purchase in-store or by post using the free returns label provided with your order. You’ll need to return the items in their original condition, unworn or unused, and with all tags and hygiene labels in place.
When will I receive my refund?
Ann Summers typically process refunds within 5-10 business days after your merchandise has been received by their returns centre. Please note that it may take up to two billing cycles for the refund to appear on your monthly statement. If you have questions about your refund, please contact the store whose merchandise you purchased through Borderfree. To view your store’s contact information, please go to the Contact them page.