Why isn't my discount code working?
Appleyard Flowers are sorry to hear your code isn't working; please make sure you're not trying to use multiple codes per order and that your item isn't excluded. To double-check, look over their list of exclusions.
What is the procedure for redeeming a discount code?
When you've discovered all of the things you want, click 'Trolley.' Below your list of things, you'll find a box that says 'Discount code?' Put it in this box.' To apply the discount, enter your discount code in this box and click "Validate." If the code doesn't work, make sure you're not trying to use it with more than one offer and that none of the goods is on their list of exclusions.
What are the payment methods for Appleyard Flowers?
Appleyard Flowers accept payments through VISA, Mastercard, American Express, Maestro, and PayPal.
Where does Appleyard Flowers ship?
Appleyard Flowers ships within the UK only.
Why is Free Untracked Delivery not guaranteed to arrive on time?
Appleyard Flowers's untracked deliveries are sent via Royal Mail in the postal system. Because the deliveries are untracked and in the normal post, they're unable to guarantee that they will arrive on a specified date. If your order must be delivered on a specific date (for example for a Birthday or Anniversary), they always recommend you choose one of their tracked services. They're unfortunately unable to offer a refund or reorder if an untracked delivery arrives 1 day after the selected delivery date.
Where is my order number?
You will find your 9-digit order number (starting 500 or 600) within your order confirmation email. Alternatively, log in to your account and you will find your order number in the 'Order History' section. On the evening before delivery, your order will be dispatched from their flower warehouse. You will then receive a notification via email or SMS. You may also receive an email from the courier with some further tracking information. This may include additional options such as changing the delivery date or address.
Is it possible to place an order without creating an account?
Yes, you will rapidly arrive at the billing information area of the checkout as you proceed through the order process. You can use Facebook or Google+ to log in. You can also fill in the relevant fields without logging in if you prefer. Please note that if you do not register, Appleyard Flowers will be unable to save your information for future use.
I have not gotten a confirmation of my order?
If you haven't received an email confirmation of your order, check your garbage or spam email folder. Please allow up to 20 minutes for this email to be delivered after placing your order, since there may be a minor delay in the email being sent! If you have not received an order confirmation email after 20 minutes and have checked your spam folder, please contact Appleyard Flowers as soon as possible and supply Appleyard Flowers with the delivery address's postcode so that Appleyard Flowers can confirm that your order was received properly.
What are the origins of Appleyard flowers?
Appleyard Flowers buy Appleyard Flowers's flowers from British growers whenever feasible. Appleyard Flowers's flowers are all of the highest quality, including new types that you won't find anywhere else. Everyone, according to Appleyard London, should have a little luxury in their lives.
How do Appleyard flowers arrive?
Appleyard Flowers's flowers are either delivered in a Porto (a sponge substance pressed into the stems to keep them hydrated during transit) or wrapped in cellophane with a hydration towel. Because of the considerable risk of water damage in transit, Appleyard Flowers's flowers do not arrive in a vase or jug of water.
So long as you're logged in, any orders that can still be edited will have an 'edit order' option next to them in your account.
When you click this, you'll be transported to the order summary page, where you can cancel your order by selecting 'Cancel Order' in the top right corner.
Please keep in mind that you only have a certain amount of time after placing an order to cancel it. After this time, you will be directed to contact customer care, who may be able to assist you depending on where your order is in the process.
When your friends sign up using your exclusive link, they'll get a £15 referral credit that they can use on any purchase over £40. You'll get your £10 referral credit after a friend placed an order worth more than £40. This will be repeated for each new buddy that signs up and makes a purchase.
