Can I pay with cash or a cheque?
Not normally. We are an online business and so take payment remotely. You will, therefore, need a credit card or a PayPal account to pay them over the phone or on the site. However, they are based in Park Royal in Acton so if you would like to come and collect flowers in person, they will, at their discretion, take cash.
How are the flowers packaged?
For local deliveries, their arrangements are beautifully gift-wrapped in paper and cellophane wrap with plain raffia. Most of their products are hand-tied bouquets and come in an aqua-pack of water. For deliveries further afield delivery is carried out by their trusted distribution partner. In this case, the flowers are once again wrapped beautifully and are then put in a large gift box which will protect them in transit.
What are your shipping/delivery charges?
Flower delivery with ArenaFlowers.com is free, however, there is a £4.99 Saturday surcharge for deliveries, as their courier charges them extra at weekends. Specifically, timed delivery options also cost £4.99.
When will the flowers arrive?
Their general delivery times are between 8.00 am and 6.00 pm. They also offer timed delivery options, depending on the region you are sending to. These can be seen in their checkout.