When will I receive the goods I ordered? How long does the delivery take?
If the purchased goods are in stock, they ship them no later than the next day (week-day) after receiving your payment. If the goods are currently out of stock, they ship them within the time specified for those particular goods. This information is available on their website and, you also get notified via confirmation e-mail after placing the order.
Which countries do you ship your goods to?
They ship worldwide. In case you do not see your country on their list, contact them on [email protected]
for further instructions.
How can I cancel my order?
In case you would like to cancel your current order please contact them via e-mail [email protected]
The subject of this e-mail should be: “Cancellation of the order number….” Cancellation can only be made until your order is shipped so please contact us ASAP.
Do you also offer custom-made products to fit individual requirements?
Unfortunately, they do not provide such service. In specific cases, you can send them an inquiry via e-mail.