Which countries do you deliver to?
Currently, they ship to United Kingdom, Germany, Austria, Switzerland, Belgium, France, Italy, Luxembourg, Netherlands and the United States. In the near future, they will also deliver to further countries. Please note: an order placed at the United Kingdom Bogner Shop may only be delivered to United Kingdom. Please make sure you are ordering in the respective country shop. Navigate to the top left corner to view which country shop you are currently in.
Can I place my order over the phone?
Unfortunately, they are unable to offer you this service at the time
Are returns free of charge?
Yes, you may return items free of charge.
How do I receive a refund when returning articles?
Refunds are made when your returns are received by their warehouse. Your account will be credited with the respective amount.
When will my purchase be charged?
If you opted for payment with a credit card or PayPal, you will be charged upon shipment of your order.
How can I exchange an article?
At this time they do not accept online exchange requests. Please process a return and place a new order.
Can I use a coupon code at a Bogner store?
Most coupon codes are also valid in their Bogner stores. Please refer to the coupon’s redemption conditions.
How do I use a coupon?
All coupons must be entered in the field “Coupon Code” in your shopping cart. Please check the validity and the conditions of use of your coupons, as sometimes they can only be used once, cannot be combined, or cannot be used on reduced articles.