Character Toys Discount Codes

They accept VISA, Mastercard, Maestro and PayPal.

Yes, they ship Worldwide.

They use Royal Mail to send out all UK orders. They currently quote 3-4 working days from dispatch for delivery (excluding Christmas and Bank Holidays). International orders will take longer depending on the delivery country.

Yes. If you have received your order, In accordance with The Consumer Contracts (Information, Cancellation & Additional Charges) Regulations 2013, you can cancel your order up to 14 days after you have received it, any postage costs would be at the cost of the consumer. If you have a problem with your order (ie, faulty product) you can also return your order to them.

If you cannot access your account try signing in again, being careful to check your email address and password as you type them. If you have forgotten your password, click on the forgotten password box and re-enter a new password. An email will be sent to you with a link to confirm your new password. If you believe your email address and password are correct, please contact their Internet department on 0161 633 9808 who will be able to check your details and help regain access to your account.

If an instruction manual is available for a product, it can be downloadable on that product's webpage (manual Icon is shown under the product image). Alternatively, please email their customer services team who will send you a copy.

Please email or write to them providing a full registered charity number and specific event details together with full contact address and telephone numbers and they will respond as soon as possible.