What is the payment method?
Evans accept all major Credit/Debit Cards and PayPal.
Where does Evans ship?
Evans ships within the UK.
Can I amend any part of my order?
sorry, they cannot amend any part of your order (including the delivery address) or upgrade a standard delivery to Express once it has been submitted.
Can I cancel my order?
After you have placed your order, they promptly start to process your order and they are not able to interfere with this process before your order is dispatched and your card is charged. You are however welcome to return any items, which are no longer required, to them for a full refund using your returns label (free within the UK). For more visit Evans return policy.
I have not received my refund?
They expect most parcels to be refunded within 14 days of posting. They will email you to let you know once your parcel has been received and processed. Once you have received a refund confirmation email, please allow 5 working days for the refund to show in your account. If you are unable to locate the refund within this timeframe, please contact your bank/card issuer for further information.
When will my order be dispatched?
Once you’ve placed your order they’ll send you an email to let you know they’ve received your order and confirm the details. After this, they’ll get to work on packing your order. Once your order has left their warehouse, they’ll send you an email to let you know that your order is on its way. Your delivery date will be provided at checkout. They dispatch orders until midnight for delivery the next day. Therefore, don’t worry if it’s getting close to the delivery date and you haven’t heard from them.