Home Emergency Assist Discount Code 2025

Home Emergency Assist accepts VISA, Mastercard, and Maestro.

Your cover will commence on the day they process your application, but claims cannot be made in the first 14 days of cover. Claims under Appliance cover cannot be made within the first 28 days. That helps to prevent claims being made for pre-existing problems which in turn helps them to keep their prices lower. They can then pass these savings on to you, their customers.

You can download their Home Emergency Cover and Appliance Cover terms and conditions, and policy wording. For copies of your policy schedule, call them at 0333 00 34 999 or email customerservice@homemergencyassist.com and they will arrange for a new set to be sent out to you.

Your Home Emergency Cover and/or Appliance Cover policy is set up as a rolling contract to give you added peace of mind that you are always going to be covered. That means that, on the anniversary of the policy (the renewal date), they will automatically renew the cover unless they receive a letter or notification from you to cancel the policy before the expiry date. They will always send you a reminder of that once every 12 months at least 2 weeks prior to the anniversary.

For both their Home Emergency Insurance and Appliance Cover there is a 14-day cooling-off period on the policy. If you change your mind within that period, any monies debited from you will be refunded. If your policy is cancelled either within or after the cancellation period and you have made a claim, your policy will be cancelled immediately but you will still be required to pay the full year’s premium.