Updated 6th December 2024
256 Ratings. Average 4.5 out of 5 stars
Boiler breakdown cover provides a reliable boiler protection plan. With four different insurance policies to choose from. All boiler cover plans include free annual boiler service, too at 24|7 Home Rescue.
Home appliance insurance is often overlooked, but it is a very useful policy that protects homeowners from having to pay for expensive repairs or replacements. Get covered at 24|7 Home Rescue.
Cover your vehicle 24 hours a day, 7 days a week from just £1.99 a month. With qualified and skilled technician available to serve you 24/7 you can be on the move stress-free at 24|7 Home Rescue.
Keep your home warm and cosy with 40% off Boiler Basic from 24|7 Home Rescue. Don't miss this chance to save on essential home care!
Keep your home warm and worry-free with 24|7 Home Rescue's fantastic 40% off Boiler Care. Don't miss out on this essential savings opportunity!
Keep your home warm and cosy this winter with 31% off Heating Care from 24|7 Home Rescue. Don't miss out on this fantastic offer!
Save 22% on Home Care Plus with 24|7 Home Rescue and enjoy peace of mind knowing your home is in expert hands! Don't miss out!
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A StayWarm representative will call you to confirm your options and take some information about your boiler, like the model and where it's located.
You will also have the chance to ask their representative any questions you may have about StayWarm and your boiler replacement.
Can I cancel my service agreement?
If this service agreement does not meet your requirements please write to 24|7 Home Rescue within 14 days of issue and they will cancel the agreement. Please note, only you or your authorised representative(s) should write to cancel. Please note you are entitled to cancel your service agreement at any time irrespective of whether you are paying by direct debit or have paid by a single annual payment. Please note the following terms:-
Cancellation within the 14 days cooling-off period.
If this service agreement does not meet your requirements please write to 24|7 Home Rescue within 14 days of issue and they will cancel the agreement. Please note, only you or your authorised representative(s) should write to cancel. The cancellation period provided within your service agreement is inclusive of the statutory 14 day period which begins on the commencement date, or 14 days from the date you receive your service agreement documentation, whichever is the earliest.
Cancellation after the 14 days cooling-off period.
Please note you are entitled to cancel your service agreement at any time irrespective of whether you are paying by direct debit or have paid by a single annual payment.
To cancel please write to the retentions team:
The Retentions Team – 24|7 Home Rescue Parkhill Business Centre Padiham Road, BB12 6TG
Any request for cancellation must be signed by the service agreement holder. Cancellation requests which do not comply with this process will not be acknowledged or actioned. The cancellation period will run from the date the written request is received.
I have not recieved my paperwork?
They operate a paperless business model. This means for each customer an individual My Account is created. By logging into your account, you will have access to your policy schedule, Terms & Conditions and other important documents. It is therefore important that you log on frequently to view any possible changes to your account.
I am unhappy with the way I have been dealt with?
They take their customer care very seriously and try and ensure their customer journey is as seamless and efficient as possible. This includes the proper conduct of their colleagues addressing concerns raised by customers. If you have been dealt with in a manner that has caused you concern please leave the relevant details at support@247homerescue.co.uk and they will enquire into this matter.
Does my plan cover a replacement boiler?
Boiler plans do cover the cost of a plumber to come out and fix any problem with your boiler, at any time of day or night. It includes the cost of replacing broken or worn out parts.
Is a home emergency plan worth having?
Having a home emergency plan could help if something does go wrong. This is why 24|7 Home Rescue offer a home emergency plan; the better policies will ensure you'll have a 24-hour hotline to call and immediate financial help and assistance if things go wrong.
What is an emergency?
A sudden and unexpected event which, if not dealt with quickly, would in the reasonable opinion of the helpline:
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256 Ratings. Average 4.5 out of 5 stars
Relax and enjoy the peace of mind that comes with knowing you can reach 24|7 Home Rescue at any time of day or night. 24|7 Home Rescue's "Excellent" Customer-rated boiler breakdown cover is of excellent value, and 24|7 Home Rescue currently have some limited-time deals available.
In the case of a boiler breakdown or issue, getting landlord boiler cover for your rented property can assist prevent your tenants from being left in the cold. 24|7 Home Rescue specialise in landlord boiler insurance and provide a variety of home emergency cover options for landlords at 24|7 Home Rescue. Take a look at 24|7 Home Rescue's wide choice of landlord insurance options today.
If you need to get in touch with 24|7 Home Rescue about an order, an inquiry, or anything else, there are many ways you can do this.
Send an email You can send an email at enquiries@247homerescue.co.uk, and they will be happy to help.
DM on Messenger You can DM 24|7 Home Rescue on Facebook: 24|7 Home Rescue Facebook Messenger page, and you'll be directed to write your inquiry.
Phone Give 24|7 Home Rescue's Helpline & Repair Request Line a call at 0345 3192 247, and they will be more than happy to help.
Live Chat During normal office hours, 24|7 Home Rescue operates a Live Chat feature whereby you can talk directly to a representative in real-time.
The opening hours are as follows: Monday: 09:00 - 18:00 Tuesday: 09:00 - 18:00 Wednesday: 09:00 - 18:00 Thursday: 09:00 - 18:00 Friday: 09:00 - 18:00 Saturday: CLOSED Sunday: CLOSED
24|7 Home Rescue is a company that was founded in 2012 to provide peace of mind to 24|7 Home Rescue's customers during times of need. Every year, over 100k homes use 24|7 Home Rescue's care plans to solve their heating problems. 24|7 Home Rescue specialises in breakdown coverage policies for landlords and homeowners, with over 200 workers and a nationwide network of Engineers giving the best level of service. 24|7 Home Rescue provides home insurance coverage as well as non-insurance services such as boiler service and landlord gas safety assessments. An insurer underwrites 24|7 Home Rescue's house insurance policies. The name of your insurer will be listed on your insurance documentation.
On Trustpilot, 24|7 Home Rescue's insurance has garnered over 50,000 Excellent and Great ratings. There will be no more exasperating home care experiences. 24|7 Home Rescue provide a higher level of service as well as honest, dependable, and economical rates. The Financial Conduct Authority has now approved and regulated the company. Shop for all your art needs at 24|7 Home Rescue and get them at very competitive prices, plus you can apply a code offered at Love Discount Vouchers and get your products for even less!
24|7 Home Rescue Homepage
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