Can I cancel my service agreement?
If this service agreement does not meet your requirements please write to 24|7 Home Rescue within 14 days of issue and they will cancel the agreement. Please note, only you or your authorised representative(s) should write to cancel. Please note you are entitled to cancel your service agreement at any time irrespective of whether you are paying by direct debit or have paid by a single annual payment. Please note the following terms:-
Cancellation within the 14 days cooling-off period.
If this service agreement does not meet your requirements please write to 24|7 Home Rescue within 14 days of issue and they will cancel the agreement. Please note, only you or your authorised representative(s) should write to cancel. The cancellation period provided within your service agreement is inclusive of the statutory 14 day period which begins on the commencement date, or 14 days from the date you receive your service agreement documentation, whichever is the earliest.
Cancellation after the 14 days cooling-off period.
Please note you are entitled to cancel your service agreement at any time irrespective of whether you are paying by direct debit or have paid by a single annual payment.
To cancel please write to the retentions team:
The Retentions Team – 24|7 Home Rescue
Parkhill Business Centre
Padiham Road,
BB12 6TG
Any request for cancellation must be signed by the service agreement holder. Cancellation requests which do not comply with this process will not be acknowledged or actioned. The cancellation period will run from the date the written request is received.