iD Mobile Voucher Codes

No, only one iD Mobile voucher code can be applied per transaction. If you are in possession of extra discount codes, you can place different orders to use them.

Certain promo codes may be limited to specific plans, new customers, or selected products. It is advisable to carefully read the terms and conditions for more information.

Your iD Mobile discount code may be limited to a particular plan type such as SIM only, a selected handset range, new connections or longer-term contracts. It may also require a minimum monthly spend.

iD Mobile offers a 14 day cooling-off period for the monthly phone plan and you can get in touch with their support team to be guided accordingly on the returns procedure.

Absolutely, just get in touch with the customer support team and notify them of your decision to cancel your plan. Once approved, you can either cut up your SIM or simply stop using the mobile number.

Your refund will be processed once your order has been reviewed and approved by the team at iD Mobile.

Your refund will be sent to the original payment method you used when you made your initial payment.

Depending on what you ordered, all monthly phones and accessories will be shipped using next day delivery while a SIM order will be delivered within 2-3 working days. All eSIMS will be delivered instantly via email after you have made your purchase.

Once your order has been dispatched to the courier service, you will receive a tracking link and you will be updated on the whereabouts of your order in real time.

iD Mobile unfortunately does not accept American Express, you can however make your payment using Mastercard or Visa.

There could be several reasons why your iD Mobile student discount isn’t working:

• The code has expired.

• The code is not applicable to the selected plan or product.

• You have already used the code on a previous order