What is Lensmart payment method?
Lensmart accepts VISA, Mastercard, AMEX, Discover Card and PayPal.
Where does Lensmart ship?
Lensmart ships within selected countries provided during checkout.
What is the shipping cost and how long will it take?
There are two shipping methods available on their website: standard and express. They offer FREE standard shipping globally. It usually takes up to two weeks to receive the product. If you choose their express shipping for $18, you will receive the product within a week. Visit Shipping Policy to get more information.
What should I do if my item is damaged during delivery?
If your package arrives damaged or with missing contents, you can file an indemnity claim at the carrier’s website, depending on which carrier you have chosen. In addition, contact them at firstname.lastname@example.org, they will send a new pair to you for free.
What if I need to change or cancel my order?
You can visit your order history for more details or cancel the order. Or you can contact them at email@example.com, their dedicated Customer Service Team will assist you with your request.
Can I return or exchange the item if I am not satisfied with it?
YES. With their 3-Day Customer Guarantee policy, they promise FREE returns for a one-time replacement or refund within 3 days of receiving your order. For more information, please visit their Returns & Refunds page.