Thorntons Discount Codes

Thorntons accepts payments through all major Credit & Debit Cards.

Thorntons ships within the UK.

To track your order, just call one of their Chocolate Advisors on 0345 121 1911, or submit a request through the contact form.

To cancel an order, please submit an order cancellation form. All returns are subject to their terms and conditions. You will be notified of the progress of your cancellation once they have received the form. If you have further queries, call one of their Chocolate Advisors on 0345 121 1911, or submit a request through the contact form.

Thorntons operate a ‘No Quibble’ exchange policy which means that, if you wish to return an item and you possess a valid receipt, they will happily provide a full refund, exchange, or credit note. If you do not have a valid receipt, they will be happy to offer an exchange or credit note; unfortunately, they cannot offer a refund without a receipt.

If you are a corporate customer, they can offer you volume discounts and other offers through their Corporate Gifting Service. You can find more about the available discounts on their corporate site: corporategifts.thorntons.co.uk.

For wedding orders, please call one of their Chocolate Advisors on 0345 121 1911, or submit a request through the contact them form.

Many of their products can be recycled dependent on local facilities - consumers can check what recycling facilities there are on the Recycle Now website.