What is the payment method?
They accept VISA, MasterCard, and PayPal.
What is the shipping option?
Miss Mary offers the following shipping alternatives:
* Standard shipping by mail (Royal Mail) – You pay just £ 3.50 to have your order sent to your home by mail. Delivery will take place within 7-11 business days after they have confirmed your order. They will send your order by Royal Mail and if the size of the parcel permits, the parcel will be placed in your mailbox. In the case of parcels that cannot be placed in the mailbox, you will receive notification that the parcel is available for collection at a collection point
* Express delivery – If you want your order delivered quickly, they can offer express delivery using DHL at a cost of £ 10. The parcel is delivered to your home address via a DHL courier within two days of confirmation of your order.
Can I return the order?
At Miss Mary, you always have 100 days during which you have the right to cancel a purchase and the right to return the goods. In the case of replacement or return, send the goods in the same condition that they arrived. Always complete the enclosed return slip. The goods can be returned in the same bag in which they were delivered. Do not forget to pay for the postage. If you wish to cancel your purchase or if you wish to make a change, you are responsible for the return freight. The right to return goods or replace goods naturally does not apply if the goods have been used.
What to do if I received a faulty/incorrect item?
If the goods are faulty or have been sent incorrectly, they are responsible for the cost of the return freight. In that case, contact their Customer Service Department for further instructions. If you have any questions about your return, you can contact their Customer Service Department on 0800 088 57 08 or by e-mail at contact@missmary.co.uk
When will I get my refund?
They will refund your money within 14 days of being notified of the return, although not until the goods have been received and checked by them.
Shipping and handling fees are not refundable.
What is the return address?
Returns can be made to any of the two following addresses:
Swedish return address
Miss Mary of Sweden
U-234
202 29 Malmö
SWEDEN
Great Britain Return address:
Miss Mary of Sweden
C/O B2C Europe
Slough Trading Estate
216/217 Bedford Avenue
Slough
SL1 4RY