Plainandsimple Discount Codes

Plainandsimple accepts VISA, Mastercard, AMEX, Discover Card, Diners Club and PayPal.

Yes, they ship worldwide - please refer to their shipping information page to check if they ship to your country.

Standard Home Delivery (3-6 Days) - £3.95

Special Delivery (Fully Tracked - order before 11 am for delivery before 1 pm the following day) - £9.95

EU Tracked home delivery (7-14 days) - £14.95

International Tracked home delivery (7-14 days) - £14.95

Please note, that orders are packed and shipped within 1-2 business days.

(business days are Monday through Friday, excluding holidays)

Soon after placing your order online, you will receive a shipping confirmation email with a Royal Mail tracking link. Please don't hesitate to contact them if you are having any issues with tracking your order.

They don’t do exchanges - kindly return your item(s) via their returns page and place a new order online.

For more information, please see their returns policy.

• Login to their returns portal with your order number and email address or postcode.

• Select the item(s) you wish to return and the return reason. Their portal will assign the best available carrier for your return.

• Choose your return method and proceed to download your return QR code label.

• Drop your package off at your nearest postage point.

• Your package will be forwarded to our main warehouse where it will be processed within 14 business days after arrival.

• Non-EU countries only: remember to bring your invoice to declare the value of the Item(s) you are returning. Plainandsimple is not responsible for incorrect mailing or excess fees.

For new item(s) they accept returns within 28 days from the delivery date. All returned items must be in their original unwashed and unworn condition and must include any original packaging with tags attached. Any non-faulty items that are not in a condition suitable for resale (i.e. used, washed, soiled or damaged), will not be refunded and will be sent back to you.

The return fee is a fixed fee of £2.95 per order.

To reduce paper waste, return labels are provided electronically.

They’ll give you a refund by the same method you used to pay within 14 days after your returned item(s) are received at their warehouse.

Original shipping costs (and duties, if applicable) are non-refundable. Final sale items and gift cards are non-refundable. Refunds are issued to the original form of payment. Orders placed with store credit can only be refunded in-store credit.

If you need assistance with order issues such as damaged, defective, or wrong items, please log into your Plainandsimple account, contact them using their form and select 'Order Issues' from the drop-down menu for assistance.

To make a return, please follow the steps on their returns page.

If you have received a damaged, faulty, or wrong item, please contact them using their form and select 'Order Issues' from the drop-down menu for assistance.

Refunds will be processed within 14 days after your returned item(s) are received at their warehouse. You will not receive an email notifying you that your return has arrived at their warehouse.

Once you have returned your parcel, please allow approximately 7 days for the courier to deliver your parcel to them. To check if they have received your return parcel, you can track your return with Royal Mail tracking. Please retain proof of your return postage until your refund has been confirmed.

Refunds will be processed within 14 days after your returned item(s) are received at their warehouse.

Any refunds made by them will be made to the method of payment provided when you place your order. Plainandsimple reserves the right to withhold amounts for products which are found to be damaged on return. You will be refunded the amount you paid for the product(s) returned, excluding any delivery charges (if appropriate) and a £2.95 return fee. In other words, they will refund you the cost of the products but not the delivery charges.