What payment options does Borderfree support?
Borderfree supports VISA, MasterCard, American Express, PayPal, JCB, and UnionPay, varying by country, with additional payment options coming in the future.
Are there any additional costs that will be due when I receive my order?
Absolutely not. When you use Borderfree global checkout, you’ll be provided an order total in your preferred currency. This will be the exact amount you’ll be billed by Borderfree. There won’t be any additional fees when your order is delivered.
How long does it take for refunds to post to my account?
Once they have received your return, your credit will be processed immediately. Depending on your bank’s processing time, it may take a few days for the credit to be reflected on your account. If you provide an email address, Borderfree will email you when your return has been received and processed.
Can I change or cancel my order once it has been placed?
Unfortunately, they are not able to edit your order once it has been placed.