In the unlikely event that an item is found to be faulty or damaged, you may send it back for a replacement or refund. Please contact them within 14 days of receipt of your order and return the goods as per their returns policy above.
Seedsman will refund any postage costs incurred when returning items back to them. In the UK, items should be returned via First Class Recorded Delivery. Overseas, items should only be returned using your country’s national postal service. Seedsman recommend using an insured delivery method; however, they will not accept extra charges for guaranteed next day services or other courier services.
Your replacement goods will be shipped (or your payment will be refunded) within 14 days of receipt of your return.