What is the payment method?
vidaXL accepts VISA, Mastercard and PayPal.
Do you deliver to PO box addresses?
No, unfortunately, vidaXL don’t deliver to PO boxes.
What are your delivery and return costs?
Delivery is always free within the UK.
Can I change my order?
Go to ‘My orders’ and cancel the order. If this option is not visible, that means your order is already processed for shipment and it’s not possible to cancel it anymore.
How quick will my order be refunded after I return or cancel it?
It takes between 2 to 5 business days. This depends on the payment method you paid with.