What payment methods do you accept?
World of Wallpaper accepts all major credit and debit cards as well as Amazon Pay and PayPal.
Are the images on the website accurate?
They always do their utmost to supply the highest quality images but due to variations in screen colours and contrast, this can vary slightly. They would always recommend ordering a sample prior to purchase.
How do you ensure my payment is secure?
Security is their utmost concern at World of Wallpaper. They use SSL technology across the whole of their site to keep your personal data secure. Payment is handled by Braintree Payment Gateway, Amazon Pay or PayPal, depending on which payment method you choose and they do not store your card details. They support the 3D Secure Scheme, which is a collective of Verified by Visa and Mastercard SecureCode. They will also never pass on your information to other organisations.
I need to change the delivery address on my order?
No problem, just contact their customer services team via email at
[email protected] or by telephone on 0800 0149954. Please try to do this at your earliest convenience to ensure they catch your order before it is shipped from their warehouse
I need to cancel my order, what do I do?
They are sorry that you wish to cancel your order. Please contact their customer services team at your earliest convenience to ensure they can cancel your order before it is packed and shipped from their warehouse.
Do you accept returns?
At World of Wallpaper they offer a hassle-free, no quibble returns procedure and are happy to refund or exchange a product providing it’s in a sealed fully re-sellable condition. Returns should be made within 30 days of purchase. Visit their Shipping and Returns page for more information.
