What is the payment method?
Blue Vanilla accepts VISA, Mastercard, Maestro, American Express, Apple Pay, Google Pay, Stop Pay, and PayPal.
Where do you deliver?
Blue Vanilla delivers to the United Kingdom only.
How do I return an item?
If you are not completely satisfied with your purchase, you can return your item(s) to them within 14 days from receipt of your order. Unfortunately, they will not be able to accept returns outside of this time frame, and will not fund the return shipping cost.
Can I exchange my item?
Blue Vanilla are sorry to advise we do not offer exchanges. If you are not satisfied with the fit and wish to make an exchange they kindly ask you to place a new separate order and return the unwanted item to them using their free return service.
When will I get my refund?
Upon receipt of your return Blue Vanilla will inspect & process a refund. At this time to protect their teams and ensure a safe workplace returns are taking a little longer than normal to process. Please allow up to 21 working days from the date your post your item to receipt of refund.