Where can you deliver to?
They can deliver to any postal address in the UK including all of Northern Ireland, the Channel Islands, Isle of Man, Orkney, Shetland and all of Scottish highlands and Islands. They are unable to deliver any item outside the UK, this includes the Republic of Ireland. They are also unable to deliver to BFPO addresses.
Can I order from overseas?
Yes, you can order online with most credit/debit cards from around the world. All payments will be in UK pounds sterling and converted to your own currency at a rate set by the bank that issued your card.
How do I cancel or amend my order?
Please contact them as soon as possible via email or telephone if you wish to cancel or amend an order. Unfortunately, you cannot do this via your account online.
Which cards do you accept?
They can accept most credit/debit cards from around the world including Visa, Visa Debit, Mastercard, Mastercard Debit, Visa Electron, Delta, American Express, Visa purchasing, Solo, Switch/Maestro, and JCB. They also accept payment by PayPal.
Is the payment secure?
All payments are encrypted to the maximum strength supported by the user’s browser using 128bit SSL. They use the following companies to process online payments; Braintree, PayPal, Sagepay, and Worldpay.
Do you offer business/corporate accounts?
Yes, they do. They offer a variety of different services for businesses and other organizations - ranging from Employee/Member Discounts to Customer Apology Schemes. For more information please visit www.bunches.co.uk/corporateflowers and fill in the contact form, email [email protected]
or call them free on 0800 626 249.
When will payment be taken for each bouquet?
Payment will be taken 4 working days before the next bouquet is due to be dispatched.
Can I add extra gifts with my monthly deliveries?
Unfortunately, extra gifts cannot be added when purchasing monthly flower gifts.
When will my hamper be delivered?
Hampers are delivered the next day between Monday and Friday. There are no deliveries on Saturday, Sunday or bank holidays. If you order a hamper on a Friday, it will not be delivered until the following Tuesday. Hampers are delivered by courier and will need to be signed for by the recipient.