What is CafePress payment method?
CafePress accepts all major Debit/Credit Card and PayPal.
Where does CafePress ship?
CafePress ships within selected countries provided during checkout.
How can I track the order?
You can track the status of your order using the Order Tracking tool. Your order should arrive within the date range posted on the order tracking page. When your order has shipped, the “Last Order Status” will say “Shipped”. If it doesn’t, they’re not quite finished printing and appreciate your patience. They’ll email you the tracking information when we ship your order.
Can I get a refund?
CafePress offers a 30-day satisfaction guarantee on all products. If you would like to return an item for a refund, please fill out the return request form. They will send you an RMA and instructions on how to send the item(s) back. Shipping charges are not refundable. For returns, fill out the contact form online and select “Exchange/Refund” as the reason for contact.
Can I exchange the order?
CafePress offers a 30-day satisfaction guarantee on all products. If you would like to exchange an item for a different one, please fill out the exchange request form. They will send you an RMA and instructions on how to send the item(s) back. Shipping charges are not refundable. For exchanges, fill out the contact form online and select “Exchange/Refund” as the reason for contact.
What is CafePress cancellation policy?
To cancel your order, please contact their customer service department with your order number. Please keep in mind that there is a limited amount of time before your order ships out. They recommend live chat or call for the fastest service.
