What payment methods do you accept?
Christmas Tree World accepts VISA, Mastercard, American Express, Maestro, and PayPal.
Where does Christmas Tree World ship?
Christmas Tree World ships within the UK and Ireland.
When will my order be dispatched?
Christmas Tree World aims to dispatch your order within 1-3 working days (Monday to Friday) of placing the order online. If you require faster or same-day dispatch, please contact them.
What is your return policy?
If for any reason you are dissatisfied with your product you must let them know within 14 days after delivery which is known as your "cooling off period". Goods must be returned complete (including all packaging, cables, manuals, promotional gifts/items, etc for that product). All goods must be received within 14 working days of the return being accepted.
Are shipping costs refundable?
No, shipping costs are non-refundable.