What is the payment method?
Claudio Lugli accepts VISA, Mastercard, Maestro and PayPal.
I’m missing an item from my order, what do I do?
Your item may be out of stock, arriving from a different warehouse or coming to you in a separate parcel. Please give Claudio Lugli a call or 0208 450 1274 or email them on [email protected]
and they can discuss further.
Can I cancel or amend my orders once I have placed it?
Yes, you can cancel or amend it by login into your account. Or call Claudio Lugli on 020 8450 1274 during office hours.
I have an incorrect item in my order, what do I do?
If you received an item that you did not order, please get in touch with Claudio Lugli on 0208 450 1274 or via email [email protected]
They will instruct you on how to proceed.
What is Claudio Lugli return policy?
Claudio Lugli operates a 28 days returns/exchange policy, if the goods are in perfect condition, have not been damaged, worn out or washed, smell fouled with the original tags still firmly fasted to the buttonhole (not cut) and a valid proof of purchase. They advise that you check the garments as soon as they arrive.