What payment methods do you accept?
Durovin Bathrooms accepts VISA, Mastercard, Maestro and Discover Card.
Where does Durovin Bathrooms ship?
Durovin Bathrooms ships within the United Kingdom.
How can I track my order?
Your ship confirmation email will contain a tracking number link, that will allow you to check the status of your package.
My order is damaged, what now?
Durovin Bathrooms aim to ensure there would never be an issue in regards to damage, however in the rare instance this may occur please contact our customer service via email: firstname.lastname@example.org . In this scenario, they would request some images to confirm the issue and be able to evaluate what options they can offer to be able to resolve your issue as soon as possible. Durovin Bathrooms will need images of the defect, the whole product and the labels from the packaging.
An item is missing from my order, what do I do?
Please contact their customer service via email: email@example.com. In this scenario, they would request some images to confirm the issue and advise accordingly.