The item I have ordered is not currently in stock how long will it take to be dispatched?
This depends on the item they ordered. Different brands have different suppliers who have different delivery times. You will be informed of the expected time for them to obtain stock on the product page and once the order has been placed via weekly emails.
How do I cancel my order?
You can cancel your order, however, they do process orders within 15 minutes of confirmation so you will need to be quick about it.
How do I change my address?
Unfortunately to protect their customers from potential fraud you are unable to change the address on your order once it has been confirmed, so please ensure that all of your address details are correct before you confirm your order.
When do you take payment for my order?
They do not take any payment until your order has been processed for dispatch. If your order is dispatched in separate parts you will only be charged for the part of the order that is dispatched.