Can I track my item?
Yes. You will be sent a dispatch confirmation email as soon as your order has been processed. This email will also contain your tracking number. They also ask for a mobile number so our courier can inform you of the status of your order.
Can I use a different payment method?
Yes. You can use PayPal to pay for goods. They do not accept cheque or store cards.
Can you confirm you have received my return?
They aim to process returns within 5-7 working days of receiving them. You will be notified by email once the return is complete. They suggest you make a note of the shipping reference given when you sent the item back. This will allow you to track your parcel at every stage of delivery, including when they receive it.
What do I do if I have received a damaged item?
At Euro Car Parts they hope that you are happy with your purchases. They take great care in dispatching goods to the highest quality, however, they know that sometimes things can go wrong and you will need to may need to return an item. Please follow the following procedure: They would require an image to be emailed to them providing all the damage caused.