Can I track my order?
Yes, you can just have to click on the ‘track your order’ link in the confirmation email you received.
Can I order by phone?
Yes, of course, you can all you need to call the Customer Service team on 0800 8560148 between 9 am and 5.30 pm UK time, with your credit/debit card details ready.
How can I pay?
You can pay with Visa, MasterCard or through PayPal.
How much is delivery?
The standard delivery cost £3.95 and the Next day delivery cost £5.95. Free delivery on the standard delivery service if your order comes to £75 or more.
How are the items delivered?
Royal Mail delivers between 8 am and 7 pm Monday to Friday (excluding Bank Holidays). They need a sign at the time of delivery. If nobody is available at the address specified, Royal Mail will try to have the parcel signed for by, and left with, a neighbour. A card will be left stating the location of your package.