Grass Direct Discount Code 2025

Grass Direct accepts VISA, Mastercard, Maestro, and PayPal.

Grass Direct ships within the United Kingdom.

They offer hassle-free returns up to 30 days after delivery. A 25% restocking fee will be deducted from your refund when returning pack products that have been purchased in-store. This is to help cover operational costs involved in returns. For any goods that you send back to them, they'll refund them at the price you purchased them, including sale items. The goods remain your responsibility until they reach their warehouse, so make sure they're well packaged and packed to avoid damage in transit Once the goods arrive at their warehouse, they will be inspected. Made-to-measure items, such as artificial grasses, are cut to order for your specific needs. These 'Made to Measure' items are subject to a 50% 'Made to Measure' fee. All returns are required to be in their original box/bag, unaltered and securely packed. In the unlikely event that an item is returned to them in an unsuitable condition, they may have to send it back to you.

All of their artificial grasses are safe for children to play on just as if it were your normal garden area. They recommend choosing an artificial grass with a high softness rating as these grasses have been tried and tested to be soft and well cushioning.

They would advise that for artificial grasses laid in public or commercial areas that cater for children; such as play centres, play warehouses etc - the correct shock pad/underlay must be installed to accommodate any fall heights.

Their artificial grasses are fully UV stabilized and carry a minimum guarantee of 5 years against fading from sun exposure, meaning your grass will stay green all year round! However, as their outdoor carpets are made from different materials, they are prone to gradually fading from sunlight