What is the payment method?
IT Governance accepts VISA, Mastercard, American Express, and Electron online as payment.
Do I have to pay for shipping?
Yes, they have to charge for shipping (although this doesn’t apply to downloadable products. The amount of shipping they charge is dependent on the weight of the item and according to the shipping address.
Can I cancel my order?
Yes, you can but you have to do it within the period of 14 days.
How is international shipping calculated?
International shipping is automatically worked out on a weight, destination, speed of shipping and per-order basis during the online check-out process. Different items have different weights so please progress through the checkout process where you will be able to see what the shipping cost will be.
Can I order over the phone?
Yes, they can take orders over the phone. Please call their customer service team on +44 (0)333 800 7000. Their phone lines are open from 9:00 am to 5:00 pm, Monday to Friday. If their offices are closed, you can order online at any time by visiting their online shop.