Do you ship internationally?
Unfortunately, they do not ship outside the UK. If you are wanting to purchase goods from their website, they recommend you have them shipped to a Friend or Relatives address within the UK, and make arrangements from there.
How long is my Guarantee for?
Typically all products will be covered under a 6 months warranty, however, this will be dependant on which products you purchase. Some may have a 12 months manufacturer’s warranty, or if you buy the likes of Cosatto you are covered under a 4 years guarantee.
How Much Does It Cost For Delivery Under £50?
As you know all orders are dispatched for a next day delivery FREE OF CHARGE over £50. If you would like to place an order under £50 there will be a charge of £5.95 that will automatically be added at the checkout. Please note: FREE Delivery only applies for destinations within the UK Mainland.
Can I get a refund?
They will initiate the refund, replacement or exchange process once they have been notified of your request. If they have arranged the collection on your behalf, they will issue a refund less the applicable collection charges back to your card account.
Any payments made by PayPal will be refunded via PayPal. Any refunds due to the customer will be processed within 30 days by the Kiddies Kingdom, as per Distance Selling Regulations.
To discuss the return of any item, please send an email to
[email protected] quoting your order number or call Customer Services on 01924 439049, Monday - Friday 10 am to 4:30 pm.
What is the payment method?
{brand] accepts Visa, MasterCard, Maestro, AMEX, Visa Electron, Apple Pay, and PayPal.
