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Sign up to the newsletter for special offers and promotions.
Sign up to the newsletter for special offers and promotions.

Sign up to the newsletter for special offers and promotions.
Sign up to the newsletter for special offers and promotions.
Here are some great tips & tricks for extra savings at Lol.travel:
Lol.travel accepts VISA, Mastercard, American Express, and Diners Club.
Yes, you can make your booking from any country.
If the customer wants to change a reservation, he must send the request through the dedicated form in the reserved area of Lol.travel. To access, just enter the email indicated during the purchase and the booking code (PNR). Lol.travel will verify the possibility of modification, any penalties provided by the hotel supplier, and any price differences and will submit them to the customer before proceeding with the modification. The cost of the service provided by Lol.travel is 55.00 euros, even in the event of a change due to COVID-19.
If the customer wants to cancel a reservation, he must proceed in self-service mode, through the reserved area of Lol.travel. To access, just enter the email indicated during the purchase and the booking code (PNR). The self-service activity does not provide for the payment of charges to Lol.travel. Cancellation and any refunds are subject to the hotel policies, accepted by the customer during the purchase. If the customer requests the intervention of Lol.travel, the cost of the service is 55.00 euros, even in case of cancellations due to COVID-19.
If the payment was made by credit card, the amount will be refunded directly to the credit card used to place the order. The amount will be available to the statement 2/3 months of the request, depending on the circuit of payment used. If payment is made through bank transfer, the consumer will be contacted by their customer service to the communication of the bank to make the repayment.
If your file has been canceled or you are unable to leave because of Covid-19, access their reserved area and ask for the refund through the dedicated Request Assistance form, remembering to enter COVID-19 as the reason.
Upon receipt of the request, they will open negotiations with the provider of the purchased service who will assess the applicability of the request.
Phone
+39 0541 752532
info@lol.travel
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