What is the payment method?
They currently accept Mastercard, Visa, Solo, Visa Electron, Visa Debit, Maestro and delta. Please note that they do not accept American Express. When entering your card details and billing address, please ensure that you type the same information that appears on your bank statement.
Do I have to order online?
Yes, they are currently unable to accept orders over the phone.
Do you deliver overseas?
They offer international delivery, but unfortunately they can’t delivery to all countries.
Can I get my order delivered on a Saturday?
Unfortunately they can’t offer this service at present.
Why has my order been cancelled?
All orders go through various security checks. If an order fails any of these, it may be cancelled. These checks are necessary to screen orders for fraud, and the most common process is to ensure that your billing address matches that which is on file at your card issuer.
How do I return an order placed through one of your stockists?
If you have placed your order through one of our selected stockists then your item(s) will need to be returned directly to them following their returns policy. Please contact the stockist directly.