What payment methods do you accept?
Alliance Online accepts VISA, Mastercard, Maestro, and American Express.
Where do Alliance Online ship?
Alliance Online now ships with the United Kingdom.
When will I receive my order?
You can receive your order within 1-3 working days.
What is your cancellation policy?
If you wish to change or cancel an order contact their Customer Service team on 01270 252333 any time between 8.30 am and 6 pm – Monday to Friday. Please have the order number and date the order was placed to hand. If your products have already been delivered, then you will need to follow their returns procedure below.
What is your return policy?
Alliance Online hope you will be pleased with your purchase. Should you wish to return an item (excluding kitchen equipment, please see returning kitchen equipment, below), they will be happy to refund in full or exchange, if it is in a fully resaleable condition. Returns should be made within a reasonable time (usually 30 days) and in original undamaged packaging.