What payment methods do you accept?
American Golf accept payments through all major Credit/Debit Cards and PayPal.
Where does American Golf ship?
American Golf ships within the countries that are available during the checkout process.
What couriers do you use to deliver?
American Golf use DPD or Hermes for all deliveries in Europe and the UK. For further information please visit their Shipping and Delivery page.
What happens if I miss my delivery?
All their deliveries require a signature. If you miss your delivery, the courier will attempt to deliver to a neighbour. If unsuccessful, the courier will leave a card informing you that a delivery has been attempted along with information about what happens next.
Can I exchange an order?
Absolutely. American Golf offer exchanges in-store – feel free to bring your online purchase to any American Golf store and they will organise a replacement item on the spot. Alternatively, post an item purchased online to them for a full refund.
How do I return an item?
American Golf wants to make shopping with them as easy as possible. If you’re unhappy with a purchase, return the unused product in its original packaging and with all labels attached, within 30 days for a full refund. If you choose to return your item(s) to one of their stores, please ensure you take your confirmation email with you in order to receive the correct refund. Orders paid via PayPal or Amazon Pay can only be refunded by sending your item(s) back to their distribution centre. Alternatively, American Golf can issue a credit or exchange in-store. For full details on how to return your purchase, please visit their Returns and Refunds page.
Do you refund the shipping cost on returns?
No, American Golf don’t offer a free web returns service. But you can return your item in-store free of charge. They will, of course, refund the cost of postage if an item is faulty or damaged.