What is the payment method?
Curvy Kate accepts VISA, Mastercard, Maestro, American Express and PayPal.
Can I order multiple sizes to try?
Yes! They understand that each bra can fit differently, and you might need to try a few sizes before finding the perfect fit. Many customers purchase multiple sizes and then return the ones that don’t fit correctly. Please ensure that you keep all original tags and labels on the products so they can process your return.
Can I amend my order?
Due to the quick turnaround time of our orders, they are unable to make any changes or cancel your order once it has been confirmed. Please double check that all details of your order are correct, including items, sizes and shipping address, before making payment. If you have any queries regarding your order, you can get in touch via live chat between 8:30 am and 6 pm GMT Monday to Friday.
What happens if part of my order is out of stock?
They aim to keep their stock inventory 100% accurate but in the unlikely event an item is no longer available, they will remove this from your order and issue a full refund. If you ordered any matching swimwear items for this product, they will also remove and refund these too. You will receive an email to outline the changes made to your order.
How do I return my items?
They make this as simple as possible for you! Complete the form on your invoice, indicating why you’re returning each item. Package the slip up with the items (unworn with their original tags and labels attached) and use the second sealable strip on your Curvy Kate bag to secure them. Place the return label on the front of the package and take them to your nearest post office. Please obtain a proof of postage receipt, as they will need this in the unlikely event that your items get lost in the post.