Double Drip Discount Code 2025

Double Drip accepts VISA, Mastercard and PayPal.

Please note that your order will be dispatched from their Flavour Warehouse Group Depot and this will be advised on your delivery notifications. They may provide your telephone number and/or e-mail address to the nominated courier for tracking purposes and for them to notify you of an approximate delivery time. If your order has not arrived within 7 working days following dispatch (UK orders) please contact them by quoting your order number in all correspondence.

Please ensure that your delivery address details are correct, as they will not replace or re-send any order at their expense if incorrect details have been supplied by you.

If your order hasn't been dispatched yet and you need to amend your order, you may call them on 0800 644 0000 or get in touch via their 'Contact us' widget which can be found on the bottom right of your screen.

Please Note: All times stated are estimated and are conditional on normal operating procedures. On occasion, forces outside their control can disrupt those normal operating procedures, which may affect delivery time.

If you require any further information regarding Dispatch & Deliveries, please e-mail Customer Service through their 'Contact Us' widget which can be found on the bottom right of your screen.

In the unlikely event that any product is defective, you must inform their Customer Service team within 24 hours of receipt of goods. Any claims made after this period may not be accepted. Please do not dispose of any goods before reporting the issue, as they may require batch numbers, photographic evidence and/or request that the item be returned to them.

On receipt of defective goods, they will test and inspect the product. If the item is found to be defective they will offer you a refund or replacement within 30 days. All refunds will be processed using the same payment method used when placing the order. If the product is no longer available they will issue a refund including your postage fees, or an exchange for an alternative product of your choosing.

If the goods are deemed not to be defective or damage is caused by misuse, accidental damage or wear and tear, they will not issue a replacement or raise a credit and you will be liable for all costs incurred returning the goods to them.

They may ask you further questions either before or during the returns process or give recommendations on product usage to reduce any unnecessary returns. Please assist their Customer Service team by providing as much information as possible regarding any reported defect.

Please contact their Customer Service team before returning any goods. In some circumstances you will be given a Returns Merchandise Authorisation (RMA) number which must be included with returned items. Any unsolicited or unauthorised returns may be disposed of.

They are not responsible for items that get lost or damaged in transit. They recommend sending returns via a recorded delivery method, fully insured for the full value of goods, ensuring the correct postage amount is paid. You must take reasonable care of any goods whilst they are in your possession.

Returns must be received within 10 working days of contacting their Customer Service team. If an item is not returned within this time frame, they may not be able to accept it.

Once they have received the returned item, they will fully test it to verify the fault. Please allow up to 5 working days for it to be checked and the replacement dispatched, or credit issued.