What is the payment method?
East Dane accepts VISA, Mastercard, American Express, Discover Card, JCB, Diners Club, UnionPay and Alipay.
Where do you deliver?
East Dane delivers worldwide.
Can I return an item I’ve purchased?
East Dane offer 30-day free returns within 15 days. A prepaid shipping label is included in all orders shipped within the U.S. Returns that is after 15 days are charged $10.
Do East Dane offer gift boxing?
You have to choose to purchase gift-boxing for your order, and East Dane will wrap your items in tissue paper and place them in a structured, white box featuring Shopbop. If you choose to include a gift message, your message will be printed on a card and included with the box. Footwear cannot be gift-boxed.
What is the return policy?
* Merchandise must be returned within 30 45 days.
* Merchandise must not be worn, altered, or washed.
* Merchandise must have all tags attached and be returned in original packaging.
* Merchandise returned without the original security tag, or a damaged security tag may result in a delayed refund or may not qualify for a refund.
* Footwear must include the original shoebox in its original condition, without postal labels. Shoebox fees are charged when footwear is returned in a damaged shoe box, or without the original shoebox.
Please Note: Shipping and handling charges are not refundable. Packages that arrive COD may be denied, or the COD amount may be deducted from your return.