What payment method does PetSnowy accept?

PetSnowy accepts VISA, Mastercard, AMEX, Discover Card, Diners Club, JCB, Union Pay and PayPal.

What is the estimated shipping time?

Expected Shipping Time: * Contiguous U.S.: 1-4 business days. * Canada: 1-4 business days. * EU: 1-4 business days. * UK: 1-4 business days. * AU: 1-4 business days.

What are shipping costs outside the contiguous U.S.?

When shipping a litter box unit outside the contiguous United States, the following shipping costs apply: $150 for Hawaii and Alaska, and $200 for Puerto Rico, American Samoa, Guam, Northern Mariana Islands, and the U.S. Virgin Islands.

Where does the litter box ship from?

Their products are shipped from warehouses located in the United States, Europe, the United Kingdom, Canada, and Australia.

Do you ship to PO Boxes or APO/FPO/DPO addresses?

Unfortunately, they are unable to deliver orders to PO Boxes or APO/FPO/DPO addresses.

How do I update my billing or shipping address?

To correct an incorrect billing or shipping address for an order, it's best to cancel the existing order and place a new one with the correct information on their website. You can also contact their customer service at support@petsnowy.com. for further assistance.

How can I find the tracking information for my order?

Once your order has been shipped, you can expect to receive an email containing the tracking information. Alternatively, if you log into your account and click on "More Actions," navigate to the "View Order Page" where you will find the tracking details for each of your orders.

If I purchase multiple items on PetSnowy, will they ship together?

To ensure safety during shipping, litter boxes, water dispensers, and feeders are shipped separately from the accessories on PetSnowy. If you have not received tracking numbers for the other items in your order, please feel free to contact support@petsnowy.com at any time.

If I need to return my PetSnowy product, how do I get a refund?

PetSnowy products purchased directly through their website may be returned within thirty (30) days of receipt for a full refund. Kindly note that there will be shipping costs. If you shop on a different website, please comply with the website policy. Click on their Return Refunds page for more details. If you’ve purchased your PetSnowy product through a third-party retailer, you must coordinate the return directly with that retailer.

How do I obtain a Return Merchandise Authorization (RMA) number?

They offer a return shipping service. They can provide you with a return shipping label and the shipping cost will be deducted from your refund. The specific shipping cost varies by region, please contact their support team at: support@petsnowy.com for more details.

Do I need to clean my PetSnowy product before returning it?

Before returning your PetSnowy product, please give it a good cleaning. Please note that products returned in an unclean state within the 30-day trial period may incur a $75 cleaning fee deducted from your refund.

When will I receive my refund?

After their warehouse receives your return and checks that everything is fine, they will apply for a refund for you. Refunds will be issued based on the payment method used to contribute. It may take 3-5 business days to process for US payment methods or 7-10 business days for international payment methods.

What is the PetSnowy warranty policy?

Every PetSnowy product comes with a 1-year standard manufacturer warranty at no cost. Their warranty plan includes coverage for accidental damage, power surges, mechanical and electrical breakdowns, as well as software support. During the warranty period, they will resolve any product issues free of charge, including providing free shipping both ways. There are never any deductibles or hidden fees. Click to their Warranty page for more details.

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About PetSnowy

Established in 2020, PetSnowy is based in Irvine, CA. Their designs are time-saving, easily accessed devices that let families spend as much time as possible with their animal companions.

Their team independently designs, develops, manufactures, and sells PetSnowy’s smart pet products, To serve the worldwide consumer market.

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PetSnowy official website

https://petsnowy.com/

About PetSnowy

Experts in pet supplies launched PetSnowy in 2020 to improve the comfort and enjoyment of pet ownership. The firm produces the SNOW+ Self-Cleaning Litter Box, a self-cleaning litter box for cats. To keep the litter box and its surroundings clean, it is equipped with a UV light that operates around the clock, breaking down germs, viruses, and organic materials. It is odourless, self-sealing, and equipped with safety sensors in addition to an app monitor.

Their area of expertise lies in the investigation, creation, and manufacturing of cutting-edge intelligent pet goods, including feeders, automatic water dispensers, dryers, and fully automated smart litter boxes. PetSnowy provides a range of items that meet the demands and make pets happy, from interactive toys to cosy pet beds. They are driven by a love of animal care to strengthen the relationship between owners and their dogs, guaranteeing happy times spent together.

About PetSnowy Homepage

How do I use my PetSnowy discount code?

Copy a code from Love Discount Vouchers and follow the link to the PetSnowy website
Here you can begin shopping and add any products you want to your bag
Once you’re finished you can checkout
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Add your discount code to the box labelled “discount code” and click ‘Apply’
You can then ‘checkout’ and continue with the payment process

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Join the PetSnowy newsletter to get the best offers, money-saving promotions and exclusive deals sent straight to your inbox
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Follow PetSnowy on social media to stay updated with their new arrivals and offers.
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PetSnowy FAQs

PetSnowy Contact Details

Phone
+1 888-664-6950

Email
support@petsnowy.com

PetSnowy Discount Codes

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