What payment methods do you accept on the website?
AnimalPak accept payments through VISA, Mastercard, American Express and PayPal.
Can I order supplements internationally?
Unfortunately, due to international regulations/customs, they are unable to ship supplements outside of the US. To inquire about where to buy their products in your country, you can email them at [email protected]
They are able to ship clothing and other gear items. For these, please see the international gear FAQ.
When are orders processed?
All orders placed on or before 12:00pm EST(Eastern Standart Time) will be shipped the same day, provided all the items are in stock. All orders placed after 12:00pm EST will be shipped the following business day. Orders placed after 12:00pm EST on Friday will be shipped the following Monday. There are no deliveries made on Saturdays or Sundays.
How long does standard shipping take?
Standard shipping via either UPS ground or USPS priority mail typically takes up to 5 business days after your order has been processed. This is by far the most economical service they offer.
Can I return my order?
To return your order, please visit their website and fill the form in order to complete your return.