What payment methods do you accept?
CJ Wildlife accepts VISA, Mastercard, American Express and PayPal.
Where do you deliver?
CJ Wildlife delivers within selected countries provided during checkout.
How do I track my order?
If you have an email address on your account they will send you an email Notification of Despatch when they have processed and despatched your order.
If your order is being sent via DHL, the email will have a tracking number on it to use on the DHL website. This tracking number will not be live immediately, you will be able to track your order the following morning.
Do I have the right to cancel my order?
You have the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last goods.
What are the effects of cancellation?
If you cancel this contract, they will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by them). CJ Wildlife may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
What if I receive an incorrect order?
If you receive an incorrect order, please contact them immediately to take further action.