What is the payment method?
Life Extension accepts major credit cards including American Express, Discover, Mastercard, and VISA. All credit card transactions you make are secured and encrypted in accordance with the international Payment Card Industry requirements.
What if I need to return something?
Life Extension wants to make sure you are happy with your purchases. To facilitate this goal, they have adopted a simple, liberal return policy: if you are unsatisfied in any way, return your purchase within 12 months of the purchase date and they will replace the product or credit your account. For further information, contact their customer service department.
Where to send your returned purchases?
Life Extension Northeast Fulfillment
150 Fieldcrest Ave
Edison, NJ 08837
Blood Tests Returns
Please call their Wellness Specialist department at 800-226-2370.
How do I pay for my future VIP AutoShip orders?
Life Extension will keep your credit card on file and charge it each time your VIP AutoShip order is processed. If any issues happen to arise with your credit card, they’ll do their best to contact you regarding payment for your order. They don’t accept checks or use COD with this program.
Can I pay with a check?
Certainly. You can pay by check or money order. Simply fill out the information on the order form and mail in your check. Your purchases will be shipped as soon as your order is received.
What are my options for shipping?
They offer three major UPS shipping options: UPS Ground, UPS Second-Day Air, and UPS Overnight (Red label). UPS asks you to allow 7 days for standard Ground shipping which is $5.50. UPS Second-Day Air guarantees delivery in two business days for an additional $7.00, or a total of $12.50. UPS Overnight delivers in one business day for an additional $16.00, totaling $21.50. These rates are for U.S. shipping on orders of any amount. Please refer to Shipping Information for info on International shipping. Orders to post office boxes must use USPS service at a rate of $5.50. Once an order has been placed, you can check its status and use the UPS tracking number to follow up on it in the Order History section of the shopping cart. For any other questions about shipping, contact them, or call 1-800-678-8989.