What is the payment method?
Lights4fun accepts Visa, Mastercard, Maestro, PayPal.
Where is my order?
If your order should have arrived by now, please fill in their online contact form or give their friendly team a call on 01423 816 040 and they’ll get it sorted.
Why I haven’t received the order confirmation?
An order confirmation will be sent via email within 24 hours. If you’re struggling to locate your email, check your junk folder or give them a call and they will be happy to help.
How do I cancel my order?
Because Lights4fun pick and pack all orders as soon as they come in, Lights4fun usually can’t cancel orders once they’ve been placed. If you have any problems, call them straight away and they will help.
When will I receive my refund?
As soon as they’ve received your return, they’ll process your refund. It can take up to 10 working days for your refund to appear on your bank statement, so sit tight and, if in doubt, give them a call or get in touch via online chat or email and they’ll sort it.