Can I change my Benefit Cosmetics order?
You can change your order within 30 minutes of placing it. Log in to your Orders and click the ‘cancel’ button to restart your order. Alternatively you can call customer service at 0800 279 4793.
How can I receive samples?
From time to time, samples are available at your local retailer. Unfortunately, they do not mail out samples by request.
Are Benefit products hypo-allergenic?
The Benefit Cosmetics does not test for or claim that their products are hypo-allergenic (least likely to cause an allergic reaction) or non-comedogenic (does not cause pimples & blackheads). If you have a specific allergy, please review the ingredients which are listed on the product page and contact your general practitioner to determine if a product is suitable for your skin.
How do I cancel/change an order?
You’re able to cancel within 30 minutes of placing an order, gorgeous! Once an order is placed, we are unable to make any changes to the order. To cancel your order, simply login to view your orders here and click the Cancel option. Or, give them a ring at 1-800-781-2336 (M-F 9:00 am-9:00 pm EST, S-S 10:00 am-6:00 pm EST) and they will be happy to assist you.
Once you receive an order confirmation email, it means your order is already being processed and cannot be changed or canceled by you or their Customer Care team.